JIRA Administrator, Charles River Development, Officer
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Overview
Charles River Development (CRD) is the FinTech division of State Street. Together with State Street’s Middle and Back-office services, Charles River’s cloud-based Front Office technology forms the foundation of the State Street Alpha Platform, the first front-to-back solution in the industry. Our vision is to be the world’s leading investment platform, shaping the future of the industry and driving new levels of technology-led innovation, resiliency, efficiency and growth for investors and the people they serve. CRD Engineering is innovating and transforming the platform by moving away from monolithic software to cloud-based technology that leverages Microsoft Azure, Kafka, Snowflake, etc. As a digital innovation leader, we invest in our solutions, processes, systems, and talent.
Responsibilities
* Create, configure and manage projects via standardized templates and schemes
* Customize and maintain all aspects of Jira administration including custom fields, screen layouts, issue types, etc.
* Proficient at setting up and managing permission schemes, roles, groups, etc.
* Strong understanding of standard security policies and practices for authentication, SSO/SAML configuration, identity provider configuration and general user administration
* Proficient in configuring workflow rules, automation, including using tools like ScriptRunner to enhance Jira functionality. Groovy scripting is a plus
* Experience in configuring test management using addons like Xray
* Design, configure dashboards and build custom reports to support agile teams and leadership needs
* Experience in configuring integrations with engineering and product management by identifying tools via plug-ins / add-ons from the marketplace to enhance SDLC processes
* Strong understanding of JIRA APIs and webhooks
* Provide application support for Jira and Confluence for the entire organization
* Generate and maintain documentation and training collateral for all users
* Support various aspects of licensing, billing, renewals, etc.
* Experience with Jira issue migration across different instances is preferred
Education & Qualifications
* B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, Physics or other technical field. MS degree strongly preferred.
* Minimum 3 years’ experience configuring and administering cloud Jira instances at enterprise scale
* Experience configuring other Atlassian products, marketplace addons and external integrations
* Familiar with Agile frameworks like Scrum, Kanban and collaboration with Agile teams
About State Street
State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow
We offer competitive and comprehensive benefits. Details vary by location. You’ll have access to flexible work programs, development programs and educational support to help you reach your full potential.
Inclusion, Diversity and Social Responsibility
We believe diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment. We welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. State Street is an equal opportunity and affirmative action employer.
Job ID: R-777441
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Administrative
* Industries: Financial Services, Investment Banking, and Investment Management
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