Job Overview
We are seeking a skilled Sales Support Associate to join our team. This role involves providing exceptional customer service, maintaining high merchandising standards, and staying up-to-date with product knowledge.
Key Responsibilities:
* Provide outstanding customer service by greeting and assisting customers with a positive and helpful attitude.
* Maintain high merchandising standards, ensuring the store is always presentable.
* Stay up-to-date with product knowledge to better assist customers.
* Complete tasks assigned by management to the highest standards, following company policies.
* Accurately operate the till system and handle transactions.
* Keep stock levels up to date and well-organized.
Requirements:
* Ability to work weekends.
We Offer:
* Employee discounts on wine and fizz for all colleagues.
* Access to HSF Health Plans, covering healthcare expenses including dental, optical, and more.
* Participation in our Company Pension Scheme for future financial security.
* A Refer a Friend scheme.
* Development Opportunities through both online and classroom-based learning, delivered by in-house and external industry experts.
* Training & Growth: Take part in WSET Wine and Spirit Courses to expand your wine knowledge and earn recognized qualifications in the industry.