Senior Business Analyst Role Overview
We are seeking a highly experienced Senior Business Analyst to refine business requirements, design optimal configuration approaches/workflows and drive stakeholder engagement and change adoption across the organisation. The successful candidate will have experience with IBM Max Application Suite (MAS) version 9.
Key Responsibilities:
* Requirements Refinement & Validation: Validate existing business and functional requirements in collaboration with business stakeholders and vendor SMEs. Ensure alignment with out-of-the-box MAS 9 capabilities and programme scope while achieving optimal configuration for the business' needs.
* Process Re-design & Configuration Design: Lead the design of to-be workflows and business processes to maximise MAS 9 configuration potential in collaboration with the Solution Implementation Vendor to ensure best-in-class configuration setup and future-proofing.
* Stakeholder Engagement & Change Adoption: Engage with Heads of Department, senior managers, team leads and frontline users to communicate workflow changes and drive buy-in. Communicate process changes effectively to support adoption. Support development of training materials, user journey mapping, and stakeholder communications.
* Programme Collaboration: Work closely with the Programme Manager, Vendor Solution Lead, Business Readiness Lead, Operational Readiness Lead, Requirement Manager and other team members. Provide input to the Requirement Traceability Matrix (RTM) from a quality assurance perspective and drive acceptance criteria development.
Candidate Requirements:
* Bachelor's or Master's degree in Business Studies, Computer Science or other relevant field.
* Strong experience as a Business Analyst and/or Process SME in enterprise asset management programmes.
* Previous experience with IBM Maximo and MAS 9 implementations is required for this role.
* Deep understanding of Maximo configuration capabilities and limitations.
* Experience in process re-design and workflow optimisation.
* Ability to translate business needs into requirement specifications.
* Excellent stakeholder management and communication skills.
* Ability to translate technical constraints into business language.
* Experience supporting change management and training initiatives.
* Knowledge of operational readiness and technician engagement strategies.
* Availability to work onsite in North County Dublin three days per week.