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Reception/ Service Admin - Join the Aftersales Team at Autoboland
Location: Waterford, Ireland
Position: Full-Time | Permanent
salary: 30-35k starting DOE + Bonus + Benefits
Start Date: Immediate / Negotiable
Are you a people-oriented professional with a passion for delivering top-class customer service? Autoboland Ltd, a leading multi-franchise dealership in Waterford, is currently recruiting a Service Advisor to join our busy and dynamic aftersales team.
As the first point of contact for our aftersales customers, you'll play a vital role in ensuring a seamless and positive service experience. This is an exciting opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys working as part of a professional team.
And there's never been a better time to join us - Autoboland Ltd is expanding. Over the next 6 months, we plan to expand our showroom and create several new roles across sales, service, and support departments. Be part of a dealership that's growing and investing in both its people and its future.
Key Responsibilities:
* Greet customers in a friendly, professional manner and guide them through the service process
* Accurately book vehicles in for service, maintenance, or repair
* Liaise between customers and the workshop team, ensuring clear communication of work needed, timelines, and costs
* Prepare accurate service estimates and invoices
* Manage customer updates and follow-up calls
* Maintain high levels of customer satisfaction and retention
* Support the Aftersales Manager in the smooth daily running of the department
The Ideal Candidate:
* Previous experience in a Service Advisor or similar customer service role (automotive preferred)
* Strong communication and organisational skills
* Comfortable using DMS/CRM systems and handling administration
* Ability to work under pressure and manage a busy workload
* A positive, customer-first attitude and strong team ethic
* Full, clean driving licence essential
What We Offer:
* Competitive salary (DOE) with bonus incentives
* Career development and training opportunities
* Friendly, supportive team environment
* Staff vehicle scheme & other company benefits
* The opportunity to grow your career in a dealership that's expanding and evolving
If you have a passion for customer service and the drive to succeed in a high-performing dealership, we want to hear from you!
Apply now by sending your CV and cover letter
Autoboland Ltd - Where Customer Experience Meets Automotive Excellence
Be part of our journey. Grow with us.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Retail Motor Vehicles
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