Field Service Engineer – Join Our Growing TeamMidlands | Full-time, PermanentWhy Join Us?At Intuity Technologies, we're more than just an IT company — we're a trusted partner for businesses across Ireland. With over 50 years' experience, we've built a reputation for reliability, innovation, and technical excellence.We're an ISO-certified managed services provider supporting clients across MedTech, BioPharma, Construction, Legal, Financial Services, and more.When you join us, you'll be part of a company that:Invests in your growthwith paid certifications and training.Focuses on peopleby building strong client relationships and putting customers first.Embraces innovationby exploring new technologies and solutions.Delivers impactwith projects and support across diverse industries and locations.The RoleWe're looking for a hands-on Field Service Engineer who enjoys solving IT challenges and working directly with clients. In this role, you'll spend two days per week onsite with one of our largest customers, providing dedicated support and building a strong relationship with their team.The rest of your time will be a mix of onsite visits with other clients, remote technical support, and delivering IT projects across multiple technologies. You'll play a key role in keeping systems secure and running smoothly while leading maintenance days and contributing to impactful IT solutions.What You'll Be DoingProvide hands-on support across client environments (onsite and remote).Conduct routine maintenance, service days, and system checks.Deliver and support small-to-medium IT projects (Microsoft 365, networking, servers, firewalls, backup).Ensure changes are documented, compliant, and effectively communicated.Collaborate with clients and the internal team to maintain satisfaction and trust.Develop and update support documentation.Research and test new technologies to enhance future offerings.Escalate issues appropriately and proactively.What We're Looking ForMust Have:2–3 years' relevant IT support or field service experience.Full, clean driving licence.Strong working knowledge of:Microsoft 365 (Azure, Intune, SharePoint, Teams, Security Compliance)Virtualisation (Hyper-V, VMware)Disaster Recovery (Datto BCDR, Azure Site Recovery)Windows Server (2008–2022, AD, Group Policy, DHCP/DNS, RDS, SQL Server)Networking (VLANs, managed switches, routers, wireless)Security (firewalls, endpoint protection, spam/web filtering)Backup solutions (Veeam, ArcServe, Azure Backup, etc.)Nice to Have (or we'll train you):Experience with advanced cybersecurity tools.Specialisation in specific vendor technologies.Work within regulated or compliance-heavy industries.Salary BenefitsSalary: €50,000 - €60,000 (depending on experience).Company van fuel card.Company matched Pension contributions.HSF Health Plan.Early finish Fridays.How to ApplySend your CV to (email address or application link). We like to keep the process simple and straightforward:Introductory Teams Call– a short, informal chat so we can get to know you and give you a chance to ask questions.Remote Technical Assessment– a practical exercise to understand your technical strengths and problem-solving approach.Final Decision– we'll review your assessment promptly and get back to you with our decision.We aim to keep the process quick and transparent, and you'll hear from us at every stage.