Role: IAM Administrator
Location: Dublin, Ireland(Remote)
Duration: 6-Month Contract+
We are seeking an experienced
IAM Administrator
to join a growing team supporting
Customer Identity and Access Management (CIAM)
operations. This is a
hands-on, operational role
focused on administration, access enablement, and broker-facing support — not a software engineering or architecture position.
You will play a key role in ensuring secure, seamless user access experiences while maintaining strong governance, auditability, and compliance across multiple platforms.
Key Responsibilities
* Administer and maintain CIAM solutions to ensure secure and compliant user access
* Provision broker organisations and users within CIAM platforms
* Configure local and federated user accounts
* Manage Magic Link allow-lists, approved email domains, and MFA enrolment
* Perform bulk user onboarding and user migrations
* Validate broker data against CRM records
* Manage and support user journeys (sign-in, sign-up, password reset)
* Administer identity providers and application registrations
* Assign roles, groups, and access permissions
* Execute Joiner / Mover / Leaver (JML) activities
* Perform token and access validation testing
* Issue, expire, and re-issue one-time access links
* Troubleshoot failed Magic Link and MFA login attempts
* Enforce operational access controls and maintain audit trails
* Escalate suspected misuse to Security Operations
* Monitor and analyse access logs to identify and respond to security incidents
* Collaborate with cross-functional teams to improve access mechanisms and user experience
* Provide technical support for access-related issues
* Document procedures, workflows, and access control standards
Requirements
* 3+ years' experience in Identity & Access Management or a related field
* Strong knowledge of CIAM concepts and technologies (SSO, MFA, user lifecycle management)
* Solid understanding of networking and security principles related to access management
* Hands-on experience with access management tools and platforms
* Strong analytical and problem-solving skills with high attention to detail
* Excellent written and verbal communication skills for technical and non-technical stakeholders
* Degree in Computer Science, Information Technology, or a related field (preferred)