HR Systems & Relief Workforce Manager, Grade VIPermanent, Full timeWho We AreSt. Michael's House (SMH) is a leading organisation in the field of disability in Ireland and has a turnover of 100m; a staff complement of over 1,850 employees and delivers services to over 2,300 children and adults, their families, and carers in over 170 & networks locations across the greater Dublin area. SMH has a research partnership with UCD and runs QQI accredited programmes of education up to and including Honours Degree Level through its Open Training College.JOB PURPOSE:Reporting to the HR Business Partners/Director of HR, the post holder will have responsibility for the management of the HRIS/Workforce planning team and the co-ordination of relief staff across St. Michaels House, to include governance, oversight and record keeping. The post holder will work closely with PICs, Service Managers, and frontline staff to ensure the delivery of relief where required relative to grade i.e., Direct Support Workers, Social Care Workers, and Staff Nurses.Key dutiesLead, manage and develop any staff assigned to the HRIS and relief workforce functionBuild strong working relationships with Operations, Finance, ICT, Payroll, and external providersProvide clear guidance and support to managers in relation to relief staffing, systems usage, and workforce dataContribute to wider HR projects and service improvement initiatives as required.Point of contact for all relief staff, permanent staff, PICs, and Managers for all Relief Panel related queries i.e., relief cover/issues arising.Identify baseline for current active relief panel (who we have).Identify and confirm all current staff available for relief hours in St. Michaels House.Ensure completion of probations for new starters.Liaise with HR in relation to any performance management issues arising.Ensure all relevant documentation is submitted to HR in a timely fashion i.e., leavers forms/sick certs etc.Compiling reports as requested by Line Manager/HR.Work closely with Directors and Administration Managers to the support needs in each Residential/Day Services and determine which houses are especially vulnerable/critical in relation to vacancies.Development of the digital systems that all requests for staff go through one point of contact-establish a phone number and email address.Essential Qualifications:Interested applicants must possess the following:Third-level qualification in Human Resources, Business, Information Systems, or a related discipline, or equivalent experience.Significant experience in an HR operational or HR systems role.Experience leading or managing system improvements or software rollouts.Experience in the health, disability, or non-profit sector.Experience managing relief, agency, or bank staffing models.Desirable Qualifications:Knowledge of public sector governance and compliance requirements.Knowledge of HIQA regulationsKnowledge of the Allocate or Softworks HRISEssential Experience:Minimum of three years experience in the last five years in relevant role.Experience in managing and rostering frontline staffPlease check the full list of qualifications and experience in information booklet attached.Benefits of Working with St. Michaels HouseHSE-linked incremental Pay ScalePremium Payments (weekends, bank holidays, etc.)Sick Pay SchemePaid Maternity LeavePublic Sector Pension SchemeCycle to Work SchemeGenerous Annual LeaveEmployee Assistance ProgrammeOngoing Training / CPD OpportunitiesCareer Progression and Internal Promotion PathwaysHow to applyALL the below must be received before the application is deemed complete:A comprehensive CV, detailing education, skills, career history, experience.A short cover letter, no more than 2 pages, outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position of Relief Co-ordinator, Grade VI for St. Michaels House.Interviews will be conducted on the 24th February 2026HSE consolidated pay scales will apply. If no prior public sector experience, then successful candidate will enter at Point 1 of the salary scale.Informal enquiries for this post can be made to Keerthi Toshniwal, Recruitment Manager at Closing date for receipt of applications at 5pm, 16th Feb 2026Candidates should note that canvassing will disqualify them.St. Michaels House is an equal opportunities employer.