Overview
Pharmacy Healthcare Advisor - Hickey's Balbriggan. Part-time, permanent role at Hickey's Pharmacy in Balbriggan. Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores and over 370 employees. As a pharmacist-led company, we focus on accessible healthcare and the pivotal role of the pharmacist in achieving this. We offer learning and development opportunities in a supportive environment.
Our Pharmacy Healthcare Advisors are vital team members and the first point of contact for customers. Your primary focus will be to offer advice and support that customers need, in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.
Key Responsibilities
* Providing outstanding customer service
* Driving retail sales through link selling and advising customers of promotions in-store
* Maintaining stock levels at optimal levels
* Accurately and securely performing cash management duties
* Ensuring the pharmacy presents to the highest level, adhering to company merchandising standards
* Building customer loyalty
What We Are Looking For
* Strong customer engagement and customer service skills; listening to customers, understanding needs, and delivering great service
* Ability to build strong working relationships with team members to ensure seamless service delivery
* Ability to tailor conversations to ensure customers leave informed and confident about their healthcare needs
* Strong product knowledge
* Experience in or interest in skincare is an advantage
* Proven sales ability
* Willingness to undertake other duties as they arise
What We Would Like From You
* Customer-focused with the ability to effectively engage with customers
* Previous OTC sales and customer service experience
* Excellent interpersonal and communication skills
* Positive can-do attitude
* A keen interest in retail pharmacy
What We Promise You
* Competitive salary
* Generous staff discounts in-store
* Refer-a-friend bonus scheme
* Tax-saver travel
* Additional long-service days
Hickey's Pharmacy is an equal opportunities employer. #hickeys
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