About the RoleAramark Workplace Solutions (AWS) is seeking aHelpdesk Administratorto join our Accounts Department. This role supports the delivery of contracted services to our clients and requires a proactive, self-motivated individual with strong organizational and communication skills.Key ResponsibilitiesManage the OPW call and invoicing database, ensuring accurate data entry.Maintain and update electronic filing systems.Complete special assignments and administrative tasks as required.Present issues to the Accounts Supervisor for clarification.Liaise with maintenance contractors regarding service queries.Support Helpdesk operations when required (e.g., call logging, invoicing, general admin duties).Provide flexible support for general office, contract, and helpdesk administration duties.RequirementsMinimum 2 years' experience in a similar facilities administration role.Excellent communication and interpersonal skills (telephone, email, and face-to-face).Strong organizational and planning abilities; able to prioritize multiple tasks.High attention to detail and ability to meet deadlines.Experience working in a fast-paced office environment.Ability to work independently and as part of a team.Education: Leaving Certificate level or equivalent.Proficiency in MS Office (Word, Excel, PowerPoint).Basic understanding of health & safety practices.