Leitrim Warmer Homes CLG T/A LWH Love a Warm Home
Full Time- Operations Manager
Job Purpose
The role will report directly to LWH’s Manager and will assume responsibility for the day-to-day management of all support services within the company as well as overall responsibility for Human Resources and Compliance.
Governance and Expertise
* Deputising for the Manager as necessary
* In conjunction with the Manager, the Financial Accountant and the Board, co‑ordinate development of strategic plans, annual operations plans and key performance indicators.
* Review and monitor the company’s risk register in conjunction with the Manager and lead on implementing mitigation measures to control and minimise risk.
* Act as the Data Protection Officer.
* Liaise with the Manager and the Financial Accountant in relation to the company’s reporting requirements, including reporting to funders and monthly and annual reporting to the Board of Directors
* Liaise with the Board of Directors ensuring that all relevant reports and documentation are provided and that meetings are recorded
Leadership and Management
* Manages a team of operational administrative support staff, and human resources
* Overall responsibility for new initiatives (Company expansion including transfer to larger premises, focus on SEAI Community Energy Grants, develop LWH Charity Bursary), including funding, procurement and people management.
* Explores opportunities to widen "customer base" so as to reduce reliance on SEAI source.
* Co‑ordinates company development, procedures, processes and supporting documentation so as to be aligned for the next SEAI procurement process
* Ensures that the teams are effectively supported with human resource policies and adequate resources.
* Takes the lead in matters relating to recruitment and staffing
Process Improvement
* In conjunction with the Manager and the Financial Accountant maintains and contributes to reviewing organisational policies and procedures, ensuring compliance with all regulatory and legal responsibilities
* Ensures all procedures are appropriately documented and communicated to the team and that where required training is provided
* ISO Management
* Ensure all operations are carried out appropriately and cost‑effectively seeking to improve operational management systems and processes and apply best practices
Operational Management
* Oversee the day-to-day running of the office, including general administration, human resources, IT management, insurance, inventory and stock control
* Lead on H&S assuring ongoing compliance with statute, quality and industry regulatory requirements liaising with external H&S provider
* Lead on public relations and social media (website, facebook etc, attend external meetings) relating to the dissemination of information to the public about the Company and its services
* In conjunction with the Manager and the Financial Accountant oversee budgeting, reporting, planning and auditing as needed ensuring compliance with financial policies at all times
* Any duties assigned by the Manager
* Participating in team and one‑to‑one meetings on a regular basis, as required
* Participating in relevant training and development programmes related to duties outlined
Personal Specification
* A third level degree or professional qualification in a relevant discipline and or 5 years + experience in the operational management of a comparative organisation
* Strong understanding of rural development in general and energy related programmes in particular
* Strong organisational and planning skills, with the ability to work under pressure, communicate effectively and prioritise workload to meet deadlines
* Proven track record of analysing information, troubleshooting and resolving issues as needed
* Must be highly proficient in Microsoft Office (Word, Excel & Power‑point)
* Excellent communication skills
* Excellent interpersonal, networking and collaborative skills, capable of engaging with internal and external stakeholder
* Highly motivated and dynamic, with flexibility to adapt to Company needs
* Ability to work both within a team structure and on own initiative
What we Offer
* Competitive Salary
* Company Pension
* Employee Assistance Programme
Please click the APPLY button below to submit your CV.
Applications by post: CV and Cover letter to Leitrim Warmer Homes CLG, Unit 1 Riverside, Carrick Road, Drumshanbo, Co. Leitrim.
Closing date 5:00pm 22nd October 2025. Shortlisting will apply.
Leitrim Warmer Homes CLG is an equal opportunities employer.
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