Job Title: Food and Beverage Supervisor
This role offers a unique opportunity to excel in the hospitality industry.
As a food and beverage supervisor, you will be responsible for leading a team of staff to provide exceptional customer service and ensure high standards of guest care.
The ideal candidate will possess excellent communication skills, be able to work well under pressure, and demonstrate a passion for delivering outstanding results.
Responsibilities include:
* Ensuring all guests receive a friendly welcome and highest standards of guest care and customer satisfaction.
* Attending to guest needs with high service standards and ensuring company procedures are followed.
* Supervising restaurant staff ensuring competence and resolving problems professionally.
* Acquiring knowledge of food & beverage policies and procedures.
* Learning and knowing all menu options for prompt answers to guest questions.
* Communicating dietary requirements and allergies to the chef and restaurant manager.
* Taking food orders and passing them through to the kitchen promptly.
* Becoming familiar with wine offerings and suggesting pairings.
* Ensuring timely delivery of food and beverages.
* Clearing tables and bringing used items to the dish wash area.
* Informing management of service difficulties or delays.
* Maintaining a clean and safe working environment.
* Learning regular customers' names and providing personalized service.
* Following cashiering policies and procedures strictly.
* Managing till cash effectively and completing end-of-shift cash up sheets accurately.
* Preventing cash or stock losses by implementing controls.
Key Skills:
* Exceptional communication and interpersonal skills.
* Ability to work well under pressure and manage multiple tasks simultaneously.
* High level of personal hygiene, uniform, appearance, and conduct.
* Passion for delivering outstanding results and exceeding guest expectations.
Benefits:
* 20 days holiday per annum
* Free Parking whilst on shift
* Free Meal on Duty
* Free Golf
* Rewards and recognition
* Growth opportunities
* Dedicated Training Programme
* Employee & Immediate Family Assistance Programme
* Referral Bonus starting at £125 for Part time and £250 for Full time
* Team, Friends and Family Hotel rates
* Up to 40% of food discounts
* X3 complimentary nights stays to use in the UK, Ireland or North America
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Ireland to apply.