The Hawthorn by Galway Bay | Ireland's Newest 5-Star Hotel
Co. Galway | Full-Time | Opening Leadership Appointment
A rare opportunity to shape the guest journey at a 5-star luxury hotel on Ireland's west coast.
About The Hawthorn by Galway Bay
Poised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland's newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way. Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed bedrooms, 47 of which are suites, a beautiful spa with wellness spaces, destination dining, and panoramic views of the Atlantic coast.
Opening in early 2026, this is a rare opportunity to shape the standards, service, and spirit of a landmark hotel, from its first guest to its lasting legacy.
Job Description: Accommodation Assistant
Position: Accommodation Assistant
Department: Accommodation
Reports to: Accommodation Manager
Job Summary:
The Accommodation Assistant at The Hawthorn By Galway Bay plays an essential role in ensuring guest rooms and public areas are maintained to the highest cleanliness and presentation standards.
This role requires attention to detail, a strong work ethic, and a friendly, guest focused attitude. Accommodation Assistants contribute directly to the comfort and satisfaction of our guests, supporting the hotel's reputation for excellence.
Key Responsibilities:
To maintain the cleanliness standards set by the hotel and Leading Hotels of The World. Responsibility for the daily cleaning of their allocated bedrooms, public areas and bathrooms.
To handle and use cleaning equipment and chemicals in line with health and safety guidelines.
To communicate hotel services to guests when requested.
To ensure a high standard of personal hygiene and grooming in line with the hotel's standards.
To observe all rules and procedures.
To ensure that all equipment and materials are not left in a hazardous state.
To turn over any lost and found property and log it correctly.
To attend any meetings and training sessions required by Management.
To always speak English while on duty and To use the guest's name.
To always be friendly and smile while on duty and acknowledge guests when in contact.
To be in full uniform when on duty and to comply with grooming standards.
To comply with hotel policy and procedures and security procedures regarding access to rooms.
To always comply with Health & Safety Standards. To report any accidents and follow hotel procedure.
To comply with mobile phone and jewelry procedure.
Turndown and laundry duties.
Other Duties:
To participate in fire and accident drills.
Clean the smoking area, the canteen and changing rooms.
Stock and tidy accommodation stores.
Clean and vacuum service stairs and lifts.
Any other reasonable duties as directed by management Attend department meetings and training sessions such as departmental training, Fire, Health & Safety, Customer care, Manual Handling and any other training as directed by Management.
Working Hours: As per the schedule provided, including weekends and public holidays, based on operational requirements.
Required Experience & Skills
This role involves physical work, long periods on your feet, and working with cleaning products and equipment. It requires excellent time management, discretion, and attention to detail.
Accommodation Assistants are key to delivering a comfortable and luxurious guest experience. As part of the Accommodation team, you will help maintain the high standards our guests expect while working in a supportive and professional environment.
Eligibility to work in Ireland.
This Job Description will be review and updated on an annual basis with your General Manager if required.
The Hawthorn By Galway Bay is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included
Job Types: Full-time, Part-time
Pay: From €14.70 per hour
Benefits:
* Company pension
* Employee assistance program
* Food allowance
* Wellness program
Application question(s):
* Can you reliably commute to Renville, Oranmore, Co. Galway, H91 T4A4. There is no public transport available.
Work Location: In person