As a Dermalogica Education Training Executive you provide exceptional educational support to the Retail and Pharmacy Channel within Ireland to include Travel, generic retail locations, concessions and company staffed stores. With company targets and strategy in mind, you analyse impact and implement strategies to effect positive sales growth as a result of education delivered to this channel. You work closely with specific individuals across various departments and use the medium of education to positively influence growth and success of the Retail and Pharmacy Division. In addition, you will collaborate with the education team to support the wider professional community through the Irish training hub, pop-up learning workshops, events and live stream when needed.
Job Requirements
As an Education Training Executive, you are committed to upholding excellent brand standards
and are passionate about education's ability to drive success. You creatively look for ways to provide education to your specific channel and constantly reevaluate how to improve and innovate our approach.
You show advanced communication and interpersonal skills to include working alongside internal colleagues as well as senior level management. You have the ability to lead, coach and train in a positive and motivational manner that inspires others to strive for higher standards.
You have strong decision-making capabilities while showing accountability for actions and results. You can actively delegate and empower others to support in the execution of education for your channel that brings success and results.
You conduct yourself with passion, honesty and integrity, whilst demonstrating professional maturity and mutual respect at all times.
You can take ownership for your development, driving results and seeking opportunities to improve functionality and proactively problem solve while meeting our high performance expectations.
EXPERIENCE AND SKILLS
* 5 years Dermalogica experience to ensure credibility.
* A self-motivated and reliable, independent worker with a drive and initiative to succeed in a busy environment with constantly changing priorities.
* Strong organisational and time-management skills to effectively manage larger projects alongside day-to-day administrative duties.
* Clear and precise written and verbal communication skills.
* The capacity to creatively solve problems effectively.
* Ability to constructively overcome challenging conversations, for resolution orientated results.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, tools, talk and hear. The employee must regularly lift and/or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, colour vision and the ability to adjust focus. The employee must be able to travel by car, on an aeroplane and via public transport. Support or training may be needed at other locations requiring the employee to travel with allocated travel time and staying away from home occasionally, sometimes attending evening or weekend events. Frequency depends on the position and base location.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Job Responsibilities
Uses medium of education to influence growth and success of channel
* In collaboration with the Education Manager, ensures content provided is relevant to meet the needs of the specific channel. This includes education delivered through workshops, onsite or digitally, digital resources, in print and through bespoke onsite training sessions.
* Ensures timely execution of education while embracing creative approaches utilising online resources, digital resources or enlisting support of Educators and experienced individuals.
* Maintains high level of educational standards even when processes or delivery are adjusted to meet the specific needs of the channel.
* Evaluates effectiveness and impact of education on the retail and pharmacy channel and proactively looks for opportunities to drive success.
* Provides direct educational support to specific Retailers through bespoke training, evaluation of standards and providing feedback or resources for implementation of education.
* Provides educational support for promotional strategies to specific Retail accounts. This includes in print, digital or providing protocols as necessary.
* Use treatment expertise to elevate the Dermalogica brand in the crowded competitor Retail landscape and drive commercial success through treatment-based training.
Builds strong inter-department relationships
* Maintains open dialogue on plans and progress with relevant individuals across department and Irish business to facilitate a collaborative approach to growing channel.
* Demonstrates openness and ability to try new ideas to continually innovate our approach.
* Maintains connection with the UK retail education team and Education manager for retail to ensure consistency and sharing best practice.
Be a brand ambassador
* Teaches or delivers Dermalogica content while staying connected with all aspects of the education offered to various channels.
* Represents the company in print and at various events or online. Includes developing and executing presentations to an excellent Dermalogica standard, digital delivery on social media, live streams, video segments and PR and influencer support when required.
* Supports the Retail team in their training of new product development, promotional themes and updates educational content, enlisting the support of Educators where necessary.
* Proactively researches and stay abreast of trends, developments and requirements within the wider skin care industry.
* Leads by example and displays a highly professional and motivated approach to all duties.
* Demonstrates excellent time management of individual schedule while able to strategically prioritise tasks and responsibilities.
Job Benefits
* Private Health Care with Laya Healthcare
* A 5% pension contribution from the company.
* Your Birthday off work
* 5 paid sick days per year
* €84 monthly product allocation
* Access to new product innovation before they hit the shelves so that you can experience the products first-hand
* Access to Unilever Discounts, an online shopping website discounts on multiple high street brands
* The opportunity for growth and progression, we really invest in your personal development through our Learning and development platforms.