Front Desk Hybrid team Member - [30 hours per week] - DublinWe appreciate your interest in employment with Barry's Bootcamp!
Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race/nationality or membership of the Traveller community.
If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ( ****** )
BARRY'S - The Best Workout in the World Barry's is the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun!
Our mission and our goal is very simple.
To ensure that our clients' experience is the best part of their day .Our team looks to inspire, motivate, support and most importantly build a community who share the same vision of health, fitness and wellbeing.
Here at Barry's, we practice what we preach.
We are a community dedicated to working (out) hard and having fun.
We love a challenge, and spend every day continuing to innovate.
Mission accepted?
Join the HUSTLE. POSITION: Front Desk Hybrid team Member - Dublin
DEPARTMENT: Operations
RESPONSIBLE TO: General Manager
CONTRACT TYPE : 30 contracted hours each week
SALARY: €14.00 per hour
OVERVIEW Front Desk Hybrid team members are the first line of contact at all Barry's studios.
As such, they are well-versed in all aspects of our fitness program and business.
They are key to providing superior customer service and assisting clients with class selections, bookings, Fuel Bar orders and questions; maintaining a clean studio including the Red Room, reception and changing areas; and process merchandise purchases.
We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community.
KEY RESPONSIBILITIES: Client Experience: Ensure the Barry's vision is brought to life on a daily basis through embodying our valuesEnsure every client receives a best in class welcome to the studio, including a personalised greeting, and a goodbye when leavingEnsure all first timers are inducted thoroughly, including a receiving a personalised introduction to Barry's, step away from the desk, guide them round the studio, demonstrate the lockers and introduce them to the fuel barDeliver exceptional service during a class sign in, work quickly and efficiently whilst upholding our service standardsHave a full understanding of our POS system, and be able to process payments, update records and make or amend bookings including private classes.Be proactive in handling complex client inquiries and delivering custom solutions to meet individual client needs, seek help from studio management when necessaryUse down time on desk to identify areas of opportunity for client outreach and community buildingUse the booking system to ensure all client milestones such as birthdays and class achievements are recognisedWork with the instructor team to ensure classes start and finish on time, and support with any technical difficulties such as sound or microphone malfunctionsUnderstand any marketing initiatives and be proactive in ensuring these are executed effectivelyCommunicate studio offerings, promotions, and special events, supporting with bookings or sign ups when necessaryAssist studio management with daily studio tasks and other projects as necessaryFuel Bar Responsibilities: Deliver quality protein shakes and customer service in the Fuel BarHandle pre-orders and post orders with a can-do attitudeAssist clients with questions and product selectionComplete clients orders in a timely manner utilising a POS transactionMaintain fuel bar department areas clean and sanitised and ensure relevant areas are restockedFollow departmental procedures for safety, proper food handling, and sanitation according to health code regulationsProperly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policyFacility Maintenance: Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrorsRegular deep cleaning, organisation, restocking and service of common areas, including the reception space, FuelBar, retail shelves, locker rooms, hallways, and storage areasConduct small studio repairs when appropriateLaundry services, including collecting, washing, and folding towelsAdhere to daily and weekly cleaning and maintenance checklistsMaintaining health and safety standards by inspecting and cleaning our shower areas e.g.
floors, tiles and cubicle doors between classesUse chemicals safely and effectively as trained, using the correct chemicals for each job as per the cleaning scheduleEnsure any equipment faults, failure or maintenance issues are identified and reported to the Maintenance Technician or Studio ManagerMaintain standards of cleanliness and hygiene in line with both Company and legal requirementsEmployees in this position are responsible for supporting and participating in the execution of studio operations and functions within the studio.
The following skills and abilities are necessary to carry out the above listed essential job duties of this position :
REQUIREMENTS Ability to work non-traditional hours, including early mornings, late evenings, weekends, and holidays.Required to work a minimum of 30 hours working any 5 days from 7 day each week.
Days of work are variable.
You will be required to work on any day of the week and this will be determined by your manager in accordance with the needs of the business, with at least one of those days being a Saturday or Sunday.Ability to communicate effectively and in a time-sensitive mannerStrong customer service skills with a can-do attitude and excellent communication skillsAbility to prioritise and work within a fast-paced environmentFriendly, outgoing personality and enjoy social interaction, professional in appearance and behaviour at all timesExceptional cleaning skills and a clear understanding of what constitutes a sanitary environmentHave an eye for detail and care for the studio's appearance and cleanlinessAbility to kneel, bend, reach, climb, and stand for long durations of time.Ability to move and lift equipment and supplies of 30+ pounds.Ability to routinely and consistently sit, stand, bend, reach, lift, push, pull 30 KG, and to type, speak, read and writeAbility to perform work on/using a telephone/computerAbility to read, speak, write effectively communicate verbally in writing in English with coworkers, clients and/or vendorsWork as a cohesive team with all Barry's staff members to ensure efficiency and effectivenessMaintain a professional appearance and behaviourEnthusiasm for the job and the Barry's brandBENEFITS Free gym membershipCommission opportunitiesCompany social eventsCandidates must be at least 18 years or older to apply
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
NOTE This description reflects the job content at time of writing and will be subject to periodic change in the light of changing operational and environmental requirements.
Barry's reserves the right to change these terms and conditions as necessary, with due notice.
Such changes will be discussed with the job holder and the job description amended accordingly.
We appreciate your interest in employment with Barry's Bootcamp!
Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race/nationality or membership of the Traveller community.
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