Full- time Store Supervisor required for our EUROSPAR Summerhill based store.
TNMS Retail Group is part of the BWG Group representing the EUROSPAR brand in Ireland.
The ideal candidate will support management and take the required responsibility in ensuring the fresh foods department is profitable, operates efficiently, effectively, and hygienically to ensure safe food commensurate with the highest standards of service and products.
SUPERVISORY Oversee and ensure the smooth running of all fresh food operations in conjunction with management Supervise the activities of the team on a daily and on-going basis so as to ensure necessary tasks are completed on time and to the required standard Ensure high quality and consistent customer service is provided at all times To provide the required mandatory training as designated by management To ensure induction and operational training is carried out in line with store staff training programme and to continuously support in the development of the team To actively ensure the fresh food department is operated in line with HACCP regulatory requirements Have a good knowledge of the BWG Food Safety Manual contents and requirements Communicate any issues to management Where assigned, pro-actively liaise with external auditors / service companies (e.g. EHO) CUSTOMER CARE Promote great customer experiences and lead by example by serving, communicating and interacting in a friendly and efficient manner providing the highest standard of customer care Assist customers with any queries regarding fresh food department products To deal with customer complaints in a professional and pleasant way and refer to management where appropriate OPERATIONAL