Job Summary:
We are seeking a proactive Systems Analyst to lead the implementation, support, and optimization of our ERP landscape.
Key Responsibilities:
* Functional Lead on CRM, Projects, Resource Scheduling & Budgeting module ensuring alignment with business objectives and timelines.
* Collaborate with stakeholders across operations, finance, HR, and business development to gather and document functional requirements.
* Analyze current business processes and identify areas for optimization through configuration or automation.
* Translate business requirements into system specifications, process flows, and configuration documentation.
* Coordinate system testing, user acceptance testing (UAT), and training activities.
* Provide day-to-day application support, troubleshooting, and issue resolution.
* Work with vendors, implementation partners, and internal teams to manage changes, upgrades, and new releases.
* Assist with report design and data analysis to support decision-making (Power BI, Maconomy BI, Cognos).
* Support data migration, validation, and system integration efforts.
Qualifications:
* Bachelor's degree in Computer Science, Information Systems, Finance, or a related field.
* 5+ years experience in ERP implementation and support roles, with direct hands-on work in Deltek Maconomy and/or Vantagepoint.
* Proven experience with the following modules: Resource Management/People Planner Budgeting / Forecasting CRM / Pipeline & Opportunity Management
* Strong understanding of project-based business operations, especially in professional services or consulting environments.
* Ability to create detailed documentation including functional specs, test scripts, and process maps.
* Excellent stakeholder engagement skills, with a proven ability to translate business needs into technical/system requirements.
* Experience with SQL & reporting tools (e.g., Power BI, Cognos, or Maconomy BI).
* System integration and API experience (IPaaS e.g Workato) is advantageous but not essential.