The Manager, Trade maintain collaboration and ensure adherence to contractual obligations and SLAs.
Be responsible for day-to-day distribution operations to ensure timely delivery, adherence to schedules, and operational efficiency.
Conduct regular vendor performance reviews and prepare quarterly reports for internal leadership and external collaborator presentations.
Provide oversight of 3PL activities with regulatory and contractual requirements, including GDP standards.
Handle and supervise distribution budgets, balancing cost efficiency with quality service delivery; track variances and drive corrective actions.
Track and report distribution metrics such as delivery timelines, inventory levels, and vendor performance; surface insights to guide decisions.
Rectify data anomalies using internal dashboards and systems; ensure accurate reporting, detailed data integration, and data integrity.
Support contract development, amendments, and compliance in collaboration with Legal and cross-functional teams.
Resolve claims efficiently; establish standard operating procedures and conduct proactive reviews to optimize workflows and reduce recurrence.
Develop and maintain policies and procedures that strengthen distribution strategies and vendor relationships.
Ensure compliance with trade regulations, GDP standards, and other relevant distribution requirements across the broader EU operations.
Collaborate with cross-functional teams (e.g., Quality, Finance, Customer Service, Supply Chain, Commercial) to implement process improvements aligned to organizational goals.
Produce reports and briefing materials for senior management on distribution performance, vendor adherence, and risk/mitigation status.
Identify and mitigate risks and dependencies early; recommend pragmatic solutions and secure cross-functional alignment on course corrections.
This Role Might Be for You If You Have Hands-on experience leading distribution operations across Europe, especially ES/FR and Switzerland, with exposure to rare disease or specialty distribution.
Vendor and 3PL management expertise, including contract oversight, SLA governance and performance reviews.
Strong understanding of GDP, trade regulations, and compliance expectations for pharmaceutical/healthcare distribution in the EU and Switzerland.
Data fluency and analytical skills, including dashboarding and KPI reporting Budget management experience with a focus on cost optimization and service quality.
Excellent communication and collaborator, adept at handling partner concerns and driving outcomes in a matrixed environment.
Process improvement demeanor with experience in standardizing procedures and implementing efficiencies High attention to detail, organization, and follow-through; ability to balance multiple priorities and deadlines.
Willingness to travel to vendor sites, 3PLs, and regional partners as needed.
To Be Considered Bachelor's degree in supply chain or a related field.
6+ years of experience in distribution/trade operations, logistics, or vendor management, with a European focus