CEC - Cork English College is one of Ireland's leading English Language Schools with over 48 year's experience in the E.F.L. industry. In keeping pace with our growth, CEC now wish to hire an IELTS Administrative Assistant. CEC is recognised by ACELS, a service of QQI, for English Language Teaching (ELT) and we are full members of Quality English and EAQUALS. CEC is also an authorised IELTS, OET and Cambridge ESOL examination centre. CEC is currently looking for an enthusiastic and motivated IELTS administrative assistant with excellent organisational and interpersonal skills. The candidate must be a fluent English speaker.
Main Responsibilities:
* IELTS exam planning and administration including the booking of test day staff and examination venues
* Processing applications for tests
* Dealing with IELTS enquiries, cancellations, postponements and appeals
* Confirming test dates, times and venues for candidates
* Preparing test day administration documentation including the generation of seating plans, attendance registers, desk labels, examiner apportionments and allocation of invigilator roles
* Setting up test day equipment such as cameras, laptops and digital recorders
* Invigilating IELTS speaking and written exams (including performing ID checks, test day photography and finger scanning)
* Processing exam results and issuing Test Report Forms against rigorous procedures and deadlines
* Supporting IELTS staff (examiners, invigilator and clerical markers) with their duties - particularly on test days and provide the relevant marking materials as required in a secure manner.
* Adhering to policies and procedures as required by IELTS Test partners and CEC
Skills & Experience Essential
* Experience within an office/administrative environment
* Ability to provide a high level of customer service while working to strict deadlines.
* Excellent attention to detail
* Strong communication and organisational skills
* Flexible and reliable approach and able to work well under pressure in a busy environment.
* Proficient knowledge of MS Word, Excel and Outlook and ability to learn and use new systems quickly
Desirable
* Previous experience of working in an IELTS test centre.
* Previous experience of working in an educational environment
Job Type: Full-time
Application question(s):
* Have you sent a cover letter ?
Experience:
* administration: 1 year (required)
* exam administration: 1 year (preferred)
Language:
* English (required)
Work authorisation:
* Ireland (required)
Work Location: In person