We are currently recruiting for a Sales Executive at The Lough Rea Hotel & Spa.
The Role:
Responsible for managing reservations efficiently, providing excellent customer service, and ensuring a smooth booking experience.
Reporting to:
The Sales Administrator will report directly to The Wedding & Sales Manager.
The Ideal Person:
The ideal Reservations Executive is self-motivated, organised, and able to prioritise tasks effectively.
They possess excellent customer service skills and a good understanding of the hospitality industry.
Familiarity with Opera is a plus.
Responsibilities
Manage telephone and email enquiries
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
Produce quotations and written confirmation to all clients
To ensure that all business leads and opportunities are followed up in a timely manner including enquiries and provisional bookings.
Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
To deal with all clients in a professional and friendly manner
Use of onsite computer systems including Opera
Liaise regularly with relevant managers in relation to reservations
The Hotel:
Lough Rea Hotel and Spa is one of the most highly recommended and well known venues in Galway.
Situated just outside the quaint town of Loughrea overlooking Loughrea Lake.
Guests can enjoy the Rooftop Garden Bar and Sky Lounge, which boasts panoramic views of Loughrea Lake and the Galway countryside.
The hotels facilities consists of 91 bedrooms, Shore Island Spa, ample free car parking on site, Lir Bar & Brasserie, Abbey Restaurant, along a large conference suite and 6 breakout rooms catering for conferences up to 500 people.
One of Six properties within the Só Hotel Group, there are significant progression and development opportunities for ambitious and driven hospitality professionals.
The Ideal Candidate:
Previous hotel experience
Experience of hotel PMS Systems with Hotsoft an advantage
Be able to maximise revenue by converting enquiries, recognising business prospects and upselling
Excellent communication skills both written and verbal
Good time management skills
Be able to work in a high-pressured environment whilst maintaining a positive attitude
A highly organised person with the ability to prioritise and multitask
Benefits:
Employee discount at Só Hotel group properties.
Career development and progression opportunities.
Food allowance.
Employee Assistance Programme
Employee Recognition Awards
Free car parking
Group Employee Discount Scheme
Complimentary Coffee
Bike to work scheme
Job Type: Part-time
Benefits:
Employee assistance program
Employee discount
Food allowance
On-site parking
Work Location: In person