Job Title: Credit Control / Accounts Receivable Officer
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This is a challenging opportunity to join our finance team as a Credit Control/Accounts Receivable Officer. In this role, you will be responsible for managing the company's debtors ledger, ensuring timely collection of receivables, mitigating credit risk, and maintaining strong relationships with internal teams and external customers.
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Key Responsibilities:
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1. Establish and maintain new customer accounts in the finance system.
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2. Perform thorough credit checks using external agencies and internal criteria prior to account activation.
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3. Proactively manage and collect outstanding debts from customers in line with company credit terms.
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4. Draft and send formal written communications (letters/emails) to customers requesting overdue payments.
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5. Monitor aged debt reports and initiate escalation procedures for long-overdue accounts.
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6. Work closely with sales representatives to resolve account disputes, billing queries, and ensure alignment on credit-related issues.
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7. Liaise with solicitors and external collection agencies for legal recovery action against non-paying customers.
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8. Accurately process customer payments and receipts in the accounting system.
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9. Reconcile customer accounts and resolve unallocated or disputed payments.
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10. Perform month-end cut-off procedures for accounts receivable and ensure accurate posting of receipts.
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11. Prepare and distribute customer statements in line with month-end schedules.
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12. Generate and submit reports on aged debtors, cash collections, and credit risk to the CFO.
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