Matrix Recruitment is recruiting a Logistics & Customer Service Administrator for our client based in Carlow Town. This is an excellent opportunity for someone looking to kick‑start or develop their career in logistics, order processing, and customer support within a busy and growing operation. This is a full‑time, permanent position.
Key Responsibilities
* Accurately process customer sales orders and prepare all dispatch documentation
* Coordinate daily with the warehouse team and couriers to ensure smooth and timely order fulfilment
* Communicate delivery schedules, delays, and updates to the sales team
* Handle customer calls and emails professionally, resolving queries promptly
* Assist with accounts administration and monthly stock takes
* Support general office administration and learn new systems and processes to improve workflow
Essential Criteria
* Strong organisational skills and excellent attention to detail
* Confident communicator with strong written and verbal skills
* Proactive mindset with a willingness to learn and take initiative
* Proficient in Microsoft Office; experience with Sage 200 is an advantage
* Some experience in office administration, customer service, or a logistics environment
Benefits
* Competitive salary
* Opportunity to develop logistics, customer service, and administration skills
* Training and career progression opportunities
* Supportive and dynamic team environment
Apply for this job now by sending a Word format CV to katies@matrixrecruitment.ie
By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given.
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