People Operations Lead Hybrid | Dublin City Centre An established organisation based in Dublin city centre is seeking to appoint a People Operations & Engagement Lead to join its experienced and supportive People and Culture team. This role offers exposure across a broad range of HR activities including recruitment, HR operations, employee support, internal communication and engagement projects. The position will suit a proactive HR professional who enjoys taking ownership of processes, improving ways of working and engaging with managers and staff across the organisation and shaping a positive organisational culture. Responsibilities People Operations Coordinate end-to-end recruitment processes, partnering with hiring managers to support workforce needs and ensure a positive candidate experience Manage recruitment platforms and job advertising while ensuring recruitment activity aligns with public sector guidelines and best practice Maintain and administer the HR information system, ensuring employee records and workforce data are accurate and up to date Support payroll processes in collaboration with external providers and assist with pension administration where required Oversee onboarding and offboarding processes, ensuring a structured and positive employee experience Act as a key point of contact for general queries from employees and managers, providing guidance on people policies and procedures Support performance management, probation processes and employee relations matters where required Assist with reporting and workforce data requests for internal and external stakeholders Contribute to projects and initiatives including areas such as employee engagement, learning and development and process improvement Identify opportunities to strengthen processes and help improve efficiencies Engagement, Communications & Culture Contribute to employee engagement initiatives, recognition programmes and organisational development projects Support internal communications, announcements and engagement content Partner with teams across the organisation to support workshops, onboarding and culture building activities Help promote a positive, inclusive and connected workplace environment Key Criteria Experience working in a public sector or similarly regulated environment (essential) Previous experience in a HR generalist or HR operations role Strong understanding of HR policies, procedures and governance frameworks Experience supporting recruitment and working closely with hiring managers Familiarity with HR systems and data management Strong organisational and stakeholder management skills Interpersonal & Communication Competencies Ability to build strong working relationships across all levels of the organisation Confident, professional verbal and written communication Positive, supportive approach to dealing with HR queries, ensures a high-quality employee experience from onboarding to exit Ability to compile HR metrics and respond to data requests, comfortable interpreting trends and identifying insights Proactive in identifying gaps or inefficiencies, can propose, test and implement improved processes Able to manage multiple tasks in a busy environment, strong planning and time-management capability Works with accuracy across documentation, HR records, and reporting Self-starter with initiative who takes ownership of tasks and processes, keep projects moving with minimal oversight