Front Office Manager Job Opportunity We are seeking a skilled and experienced Front Office Manager to oversee the day-to-day operations of our front office team.
As a key member of our leadership team, you will be responsible for ensuring smooth and efficient front desk operations, delivering exceptional guest service, and maintaining high standards of professionalism.
Job Description: To manage daily front office operations including check-in, check-out, and guest enquiries.
To lead, train and support the front office team in delivering consistent 4-star service standards.
To oversee cash handling procedures as well as accurately use hotel PMS systems.
To resolve any issues that may arise promptly and professionally ensuring positive outcomes for guests.