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Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit
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At Trend, we are always looking for top talent. We hire capability 1st, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here.
Discover your next exciting career opportunity….
A Commercial Analyst professional serves as a strategic advisor and subject matter expert who manages complex sales transactions, ensures deal compliance, and optimizes the quote-to-cash process. Supports negotiations between Trend AI, customers and the channel. This role combines operational excellence with strategic deal structuring to accelerate sales closure while maintaining company policies and revenue recognition standards.
Key Responsibilities
Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following:
* Act as a business partner to the sales team in developing strategies and contract negotiations for complex deals
* Review and structure non-standard deals, multi-year agreements, and enterprise-level transactions
* Provide strategic guidance on alternative contract options and value propositions to drive deal closure
* Play a key role in complex deal reviews and serve as escalation point for challenging transactions
**Operational Excellence:**
* Review and validate sales quotes for accuracy in pricing, SKUs, billing logic, and contract terms
* Ensure compliance with revenue recognition rules, company policies, and regulatory requirements
* Manage deal approval processes
**Cross-Functional Collaboration:**
* Partner with Legal, Finance, Revenue Operations, and Sales Operations teams
* Serve as liaison between sales and finance for contract compliance
* Collaborate with billing teams on subscription management and license delivery
* Support sales forecasting calls, QBRs, and end-of-quarter activities
Required Qualifications
**Experience:**
* 6+ years of experience in enterprise sales and operations, finance and/or deal desk
* Experience with Annual Recurring Revenue business model
* Strong PowerPoint and Excel skills
* Knowledge of Enterprise Sales Infrastructure, such as Salesforce CRM/CPQ. Ability to understand complex systems and dependencies
* Strong written and verbal communication skills with the ability to quickly establish trust, credibility, and influence across a variety of partners
* Excels at working cross-functionally with Sales, Sales Operations, Finance, and IT 3+ years of experience in Deal Desk, Sales Operations, Finance Operations, or related roles
* Proven success in Enterprise SaaS/B2B environments and track record of managing complex, high-value transactions
* German or an additional European language an advantage
**Core Competencies:**
- Strong analytical and quantitative skills with attention to detail
- Excellent communication and presentation abilities
- Ability to work under pressure during month-end/quarter-end periods
- Customer-focused mindset with problem-solving orientation
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.