Overview
Job Title: Client Delivery Manager – SaaS
Location: Dublin (Hybrid)
Our client is a rapidly growing global SaaS company supporting digital transformation for major organisations across financial services. With a strong international presence and an expanding delivery team in Dublin, they offer an exciting opportunity for experienced professionals to lead high-impact client programmes in a dynamic and collaborative environment.
Why should you apply?
This is a senior client-facing opportunity to take ownership of end-to-end SaaS delivery for a major financial services client. You’ll oversee multi-workstream implementation, manage senior stakeholder relationships, and ensure seamless collaboration between technology, product, and business functions. The role offers significant visibility, autonomy, and the opportunity to shape delivery outcomes for global transformation initiatives. It’s ideal for an experienced delivery professional who thrives in a fast-paced, client-focused environment and enjoys driving success across complex, high-value programmes.
Responsibilities
* Reporting to the Head of Delivery, lead the end-to-end delivery of SaaS implementation projects.
* Act as the primary interface for key financial services clients, ensuring delivery outcomes align with strategic objectives.
* Manage delivery governance, RAID, budgets, and executive-level reporting.
* Define priorities, align resources, and ensure delivery excellence across multiple workstreams.
* Partner with Product, Engineering, and Operations teams to ensure coordinated execution.
* Manage Statements of Work (SOWs), resourcing, and scope control to maintain performance and profitability.
* Mentor project managers and promote best-practice delivery frameworks.
Qualifications
* 8+ years’ experience in project or programme management within SaaS, cloud, or financial technology environments.
* Demonstrated success in end-to-end delivery of enterprise implementations.
* Strong experience managing C-suite stakeholders and senior client relationships.
* Familiarity with regulated or financial services environments.
* Excellent governance, commercial management, and delivery control skills.
* Proven ability to coordinate cross-functional teams and maintain executive visibility.
Role and Reporting Lines
* Role: Client Delivery Manager
* Reporting to: Head of Delivery
Employment details
* Seniority level: Mid-Senior level
* Employment type: Full-time
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