Job Opportunity
We are seeking an exceptional individual to lead our front-of-house operations.
* Liaise with front-of-house staff to ensure seamless service delivery
* Cultivate a welcoming atmosphere for guests, promoting excellent customer satisfaction
* Maintain high standards of professionalism and etiquette
Requirements
* Minimum 2 years' experience in a senior management role within a hospitality environment
* Proven ability to work effectively in a team environment
* Excellent leadership, communication, customer service, organisational and time management skills
* Ability to analyse situations and implement effective solutions
* Solid understanding of customer care principles and best practices
* Exceptional interpersonal skills, with a positive attitude
* Capacity to perform under pressure, prioritising tasks and managing workload efficiently
To succeed in this role, you will be required to maintain high levels of energy and motivation, even during busy periods.