Join to apply for the (German) Client Services Associate role at Interactive Brokers
8 months ago Be among the first 25 applicants
Join to apply for the (German) Client Services Associate role at Interactive Brokers
Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Client Services Associate - German Speakers
Key Responsibilities
* Resolve routine and complex client service issues in a thorough and expeditious manner, utilizing sound judgment with an emphasis on courtesy. Client inquiries typically encompass a broad array of themes including:
o Operability of TWS, IBKR Mobile, IBKR WebTrader execution platforms including trading modules and analytical tools; Cash deposit and withdrawal activity, position transfers, and account administrative functions
o Product availability and attributes; Exchange, clearing and depository functions; Order types and routing logic; Order status, trade and delivery settlement, exercise & assignment, expiration processing, and corporate actions
* Margin calculations; Commission structure, interest and fees
* Coordinate activities with other local and international Customer Service divisions and interaction with external departments such as Programming, Clearing, Cashiering and Compliance on common issues. Contribute to the development of client service systems, policies and procedures
Qualifications & Experience
* Fluent in English and German
* University degree (NFQ level 7) in finance, economics or related field
* 2-3 years’ experience
* Experience in financial services position (e.g., brokerage, banking, trading, exchange or clearing house) preferred but not required
* Strong verbal and written communication skills to accommodate client inquiries directed via telephone, web ticket or online chat
* In depth understanding of the following financial instruments: stocks, bonds, options, futures, options on futures, foreign exchange and funds
* Working knowledge of various exchange operations and regulations, product offerings and specifications, execution platforms and rules, and margin methodologies
* Ability to work in a dynamic, medium-size office environment
If you are motivated, have strong initiative, are analytical and methodical; we can offer you a position that will both challenge and reward you. You will be part of an exciting team that is helping to shape one of the world’s strongest brokerage brands. We are looking forward to receiving your online application.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
Referrals increase your chances of interviewing at Interactive Brokers by 2x
Sign in to set job alerts for “Client Services Associate” roles.
Client Services Professional - Contact Management
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
EMEA Client Service and Onboarding Associate
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 7 hours ago
Dublin, County Dublin, Ireland 3 days ago
Senior Client Service Associate - DC Pensions
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 3 weeks ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Client Information Quality Assessment Associate
Dublin, County Dublin, Ireland 2 days ago
Fund Services - Client Service Delivery Associate
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 hour ago
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 3 days ago
Dublin 2, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr