Posted: 11 June
The role
Sales Agent (German speaker)
We are seeking hardworking, motivated, and driven individuals to serve as a Contact Centre Sales Agent selling National Pen products to existing customers through outbound telephone calls. No cold calling required. You will provide exceptional service and establish long-term customer relationships.
Daily Job Responsibilities
Call existing customers and generate increased sales.
Manage a database of unassigned accounts with associated sales revenue and key performance targets.
Ensure customer issues are dealt with efficiently, informing the customer of any new products.
Verify the order and customer details online.
Achieve weekly individual sales targets.
Requirements
Minimum of 1 year of sales experience building relationships with key decision makers.
Fluent in German and English, both spoken and written.
Passionate about delivering customer service and managing customer expectations.
Energetic, self‑starter who excels in interpersonal skills, with a focus on listening and questioning.
Highly organized with strong attention to detail.
Self‑motivated and goal oriented.
Benefits
Orientation assistance such as opening a bank account and obtaining a social security number.
Accommodation sourcing assistance.
Employee Assistance Program.
Staff discounts.
Flexible working options.
Weekly payroll.
Company pension.
About Pens.com
Pen.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers more value, savings, and time to customers through expert guidance on a broad range of personalized promotional products including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia. To learn more, visit: www.PENS.com. Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).
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