Job Title: Operations Excellence Manager
A leading insurance firm is seeking an Operations Manager to oversee operational excellence across Customer Care and Claims Solutions.
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About the Role:
This role involves overseeing operational issues, driving transformation initiatives, and supporting client engagement. To succeed in this position, you will need strong general insurance experience and proven people management capabilities.
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* Foster a culture of operational excellence throughout Customer Care and Claims Solutions teams;
* Analyze data to identify areas for improvement;
* Demonstrate leadership skills by implementing strategic initiatives;