Job Overview
The Post Production Support Specialist role involves collaborating with clients to deliver exceptional results post go-live of the investment management solution implementation.
Key responsibilities include defining new client requirements, configuring and tuning the application to meet their business and technical needs, training users on optimal workflows, and resolving any issues that may arise.
* Defining New Client Requirements
* Configuring and Tuning the Application
* Training Users
* Testing Workflows
* Resolving Issues
In this capacity, the Specialist will work closely with Charles River Technical Support and Product resources to troubleshoot application issues and determine the most effective configuration.
Key Skills and Qualifications
* Exceptional Communication Skills
* Ability to Analyze Complex Problems
* Strong Project Management Skills
* Knowledge of Investment Management Solutions
What We Offer
* A Dynamic Work Environment
* Ongoing Training and Development Opportunities
* A Competitive Compensation Package
Additional Information
This is an excellent opportunity for individuals who are passionate about delivering high-quality support services and contributing to the success of our clients.