We are seeking a highly organised and detail-oriented Administrator & Accounts Assistant to support both our office operations and accounts function. This is a varied and hands-on role requiring strong communication skills, accuracy, and the ability to manage multiple tasks efficiently.We are offering flexibility with both full-time and part-time positions available:Full-Time: 40 hours per week orPart-Time: 3 days per week (24 hours)Key ResponsibilitiesCall Handling & Department CoordinationAnswer incoming telephone calls in a professional and courteous manner.Direct calls promptly to the appropriate department or team member.Take accurate messages and ensure timely follow-up.Provide general information to customers and clients where appropriate.Email CorrespondenceManage daily incoming and outgoing email communications.Respond to clients, suppliers, and internal queries in a timely and professional manner.Accounts Payable & Receivable (Sage 50 Accounts)Process supplier invoices accurately using Sage 50 Accounts.Reconcile supplier statements and resolve discrepancies.Issue sales invoices and monitor outstanding payments.Follow up on overdue accounts in a professional manner.Maintain accurate financial records and assist with month-end tasks.Payment Processing (Stripe)Take secure card payments over the phone using the Stripe platform.Ensure all payments are processed accurately and in line with company procedures.Issue payment confirmations and maintain accurate transaction records.Handle payment-related queries in a professional and confidential manner.Payroll Processing (BrightPay)Process weekly/monthly wages using BrightPay payroll software.Ensure accurate recording of hours, rates, deductions, and statutory payments.Maintain payroll records in line with compliance requirements.Address payroll queries from staff and management.Ensure payroll deadlines are consistently met.Client Contracts & Documentation (Jotforms or PDF)Issue pre prepared contracts to clients.Follow up to ensure contracts are completed and returned.Track outstanding documentation and maintain accurate records.Online Order ManagementMonitor and confirm customer orders received via company online portals.Ensure order details are accurate and complete.Communicate with customers regarding order status when required.Equipment Dispatch CoordinationPrepare and arrange occasional postage of equipment.Organise courier collections and track shipments.Maintain accurate dispatch and delivery records.General Administration & Data EntryPerform day-to-day administrative duties across departments.Maintain organised filing systems (digital and paper-based).Input and update data accurately across internal systems.Assist with document preparation and record-keeping.Handle confidential information appropriately.Recruitment AdministrationOrganise and schedule interviews for management.Manage and maintain job advertisements on the Indeed platform.Communicate with candidates regarding interview arrangements.Keep recruitment records up to date.Experience & RequirementsMinimum 1 year's hands-on experience using Sage 50 Accounts is essential.Previous experience in an administration and/or accounts role is required.Experience processing payroll using BrightPay or a similar payroll system.Experience handling card payments using Stripe or a similar secure payment platform.Experience managing online order systems or similar customer/order management platforms.Strong working knowledge of Microsoft Office (Word, Excel, Outlook) and general computer systems.Confident using office technology and learning new software systems where required.Excellent written and verbal communication skills.Strong organisational skills and high attention to detail.Ability to work independently, prioritise workload, and report directly to management.Professional, reliable, and capable of handling confidential financial information appropriately.Work LocationThis is not a hybrid role; work from home is not available.The position requires attendance at our office for the full hours of the shift.Salary & BenefitsHourly rate: €14.15 – €15.00Full-time and part-time positions available:Full-Time: 40 hours per weekPart-Time: 3 days per week (24 hours)Supportive, professional working environment in a growing company.Opportunities for training and development.On-site parking.About usWe are an established Alarm Receiving Centre based in Cashel, Co. Tipperary, operating for over 6 years. We monitor sites across Ireland and the UK and are proud to be SSAIB certified and PSA licensed. As a growing company, we are committed to providing excellent service, a supportive working environment, and opportunities for our team to develop and grow with us.Job Types: Full-time, Part-timePay: €29,432.00-€31,200.00 per yearBenefits:On-site parkingWork Location: In person