Assistant Hotel Reception Manager - 4* Grand Hotel MalahideUnder new ownership of FBD Hotels & Resorts, we have a fantastic new vacancy for an experienced Assistant Front Office Manager to join our team. The successful candidate will assist the Reception Manager in overseeing the management of the reception team and ensure that our guests experience is second to noneResponsibilities will include:To greet guests in a warm and friendly manner outlining the facilities of the HotelCheck in and out guests efficiently and professionally according to agreed Standard Operating ProceduresTo oversee that all Departmental floats are signed in and out in the correct mannerTo pass over correct and detailed information to the following shift 'pass-over'To develop and motivate your team will be a key focusTo ensure all mandatory, GROW & job-related training is completed as per company policyAssist with the recruitment & selection process ensuring that we recruit the best in the businessThe ideal candidate:2 - 3 years experience in a similar 4*/ 5* propertyExcellent communication and interpersonal skillsAttention to detailAbility to cope well under pressureBe flexible, adaptable, approachable and to lead by exampleGood command of English LanguagePerks of joining the team:We have a very friendly and helpful team and we hope you will fit right into our family. We provide:Flexible working conditionsMeals on dutyComplementary use of the award winning Arena GymComplementary Staff parking on siteStaff recognition SchemesStaff, Family & Friends discounted rates across group hotelsFBD Insurance Car, Travel & Home 15% DiscountTaxsaver SchemeCycle to work SchemeCash saving schemeDiscounted dry cleaning service'Refer a friend' scheme