Overview Walk Me (NASDAQ: WKME) is growing and we want you to join us At Walk Me, we're not just the leader in digital adoption – we started the digital adoption revolution, enabling organizations to measure, drive, and act to maximize the impact of their digital transformation and accelerate the return on their software investment.
With over 2,000 clients, including a third of Fortune 500 companies, we are changing how enterprises interact with their technology.
Responsibilities Communicate with customers via email, live chat, and screen shares.
Act as a trusted advisor to our customers, promoting product knowledge and self‑sufficiency.
Develop in‑depth knowledge of our products and their features.
Engage with customers to understand and fulfill their goals with our solutions.
Apply and share best practices for optimal use of our products.
Innovate and propose ideas for enhancing the overall customer experience.
Qualifications1+ year experience in software support or customer service.
Fluent in English (verbal and written).
– Must Problem‑solving skills with a customer‑first approach.
Knowledge of HTML, j Query, CSS (specify your level).
Experience in various communication formats (written, live chat, conference calls, in‑person).
Ability to grasp and articulate new technologies quickly.
Independent and teamwork capabilities.
Poise and articulation in challenging customer interactions.
Benefits We're ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel.
We were recognized by Deloitte as the 6th fastest growing software company in the world.
We're publicly traded on the Nasdaq stock exchange.
We provide you with the latest cutting‑edge tech to power your work while developing and advancing your career.
We manage at eye‑level, giving you the chance to work with anyone at the company.
Pitch an idea to a founder or work on a project with our CEO.
We recognize that you have a life outside the office and make sure you keep your work‑life balance.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
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