Job Title: Cloud Infrastructure Specialist
Job Description
We are seeking a highly skilled Cloud Infrastructure Specialist to join our team. As a key member of our cloud technical success services team, you will play a crucial role in ensuring the stability and performance of our customers' OpenText Cloud environments.
Your primary responsibility will be to troubleshoot complex issues, administer production systems, and collaborate across teams to deliver exceptional service. Your work will directly contribute to customer satisfaction, operational excellence, and the success of our cloud solutions.
Required Skills and Qualifications
* Experience supporting enterprise-level, multi-tiered applications in an IT or consulting environment
* Basic knowledge of Kubernetes and ITIL-based service delivery models
* Skills in Windows/UNIX administration, scripting (e.g., .sh, .bat, Java, JavaScript), and relational databases (SQL Server, SQL)
* Familiarity with web/application servers (IIS, Apache, Tomcat, JBoss)
* Strong troubleshooting abilities and a customer-first mindset
* Excellent communication skills and the ability to work in a fast-paced, evolving environment
Benefits
We offer a hands-on role supporting enterprise-grade OpenText Cloud applications, exposure to a wide range of technologies, collaboration with cross-functional teams, opportunities to grow your technical expertise, and a flexible work setup with remote options.
Join Our Community
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned. We foster collaboration, innovation, and personal growth, enriching our vibrant workplace.
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