Westcare Homecare are recruiting for an additional Supervisor for the Cavan Region.
Reporting to the Manager, supervision tasks include but is not restricted to;
Care plan reviews
Setting up new client packages
Client feedback reviews face to face (and telephone as required)
Spot checks of carers
Introductions of carers to clients
Administration including writing of care plans, uploading care plans on a CRM system and filing the care plans in the client files
Assisting in the office as required
Assisting with covering sick calls as required
Assisting with covering annual leave as required
Reporting back concerns with carers or clients to the nurse care manager and the rosters manager
Liaising with all office staff to assist in the smooth running of the company
Managing compliments and complaint in the field and escalating to nurse care manager and rosters manager as required
Keeping thorough documentation on the system in the "diary" section of "Care planner" of all reviews/ visits carried out
Liaising with clients/ Next of Kin/ carers as required
Shadowing and support new/ existing carers
We are looking for:
* Supervisory experience
* Flexibility
* Enthusiastic
* Can do attitude
* Eager to learn and succeed
* QQI Level 5 in Healthcare and an up to date Patient Manual Handling
* Relevant experience in Home-care and caring for the vulnerable and elderly
* Has own transport and Full Irish driving licence
* Experience of using CRM systmens and Microsoft Office
What do we offer you?
* Free Uniform
* Discount Fuel Card
* Optional Pension
* Optional Health Insurance
* Access to Health Service Credit Union
* Refer a friend bonus
* Discount with Eir and Best Drive
* Ongoing support and training provided
* In house company induction
* An open door policy
* This is a 20/20 role comprising of 20 hours supervision and 20 hours of care.