Customer Service Expert - Late Night Position
This is a night shift position requiring a driver's license due to late hours with no public transport available. The role involves working from 5pm to 1am, Monday to Friday.
As a customer service expert, you will provide clear guidance on company policies, promotions, and compensation plans while maintaining customer satisfaction.
You will also maintain up-to-date knowledge of company products, business models, and compliance guidelines, and process refunds, exchanges, and adjustments in accordance with company policies.