Estate Manager – Dublin 4 Landmark Assets
Overview
As the Estate Manager for two best-in-class buildings and surrounding landscapes in Dublin 4, you will be the on-site leader tasked with delivering operational excellence, financial stewardship, and a premium experience for occupiers and visitors. This role combines day-to-day property management, tenant and client engagement, supplier oversight, and unwavering commitment to compliance and high industry standards.
About JLL Ireland
JLL (Jones Lang LaSalle) Ireland is a market-leading real estate and investment management firm with over 50 years' presence and deep expertise across commercial property. Operating from Dublin and backed by a global network, JLL Ireland delivers integrated property management to institutional owners, occupiers, and investors—including hands-on support to landmark assets in Dublin's prime districts.
Key Responsibilities
Financial Management
Develop and manage annual service charge budgets for both buildings and associated grounds.
Review and approve invoices and expenditure in line with JLL's policies and regulations.
Undertake quarterly budget reviews, assist with year-end service charge reconciliations, and support external audits as required.
Occupier and Client Engagement
Serve as the primary point of contact for all occupiers, delivering proactive communications, timely issue resolution, and exceptional day-to-day service.
Collaborate with JLL account managers and surveyors to prepare detailed operational and financial reports for key stakeholders.
Monitor and report key performance indicators (KPIs) related to building performance, sustainability, and occupier satisfaction.
Operational Leadership
Oversee all site operations, including cleaning, security, landscaping, and maintenance, ensuring that every aspect of the estate and buildings meets consistently high standards.
Lead the evaluation, selection, and management of service providers in line with JLL procurement guidelines.
Coordinate and monitor planned preventative maintenance (PPM) schedules and respond swiftly to reactive maintenance needs, ensuring regulatory compliance.
Conduct frequent on-site inspections to assess the condition of building fabric, plant, and communal areas.
Compliance and Risk Management
Champion and enforce the highest standards of health and safety in compliance with Irish legislation, HSA guidelines, and JLL protocols.
Ensure both buildings and surrounding areas maintain comprehensive and up-to-date insurance coverage.
Liaise with insurance providers and loss adjusters on claims and compliance matters.
Maintain all statutory documentation (e.g., fire, lift, water systems) and manage risk assessments.
Market Awareness and Sustainability
Stay informed on best practices and trends in prime Dublin asset management.
Implement and support JLL Ireland's environmental, social, and governance (ESG) initiatives, working towards Net Zero Carbon goals across both properties.
Professional Development
Participate in JLL's mentoring, knowledge-sharing, and training programmes.
Attend relevant industry events to enhance skills and build relationships within the Dublin property community.
Candidate Profile
Proven experience in premium commercial property or estate management, ideally in prime city locations.
Strong financial literacy and capability to manage complex, high-value budgets.
Demonstrated ability to deliver best-in-class customer service and effective stakeholder engagement.
Sound understanding of Irish building regulations, health & safety, and property compliance requirements.
Excellent organisational, leadership, and communication skills.
Commitment to innovation, sustainability, and continuous improvement.
Ability to represent JLL's standards of professionalism and client service on-site, every day.