To ensure all guests queries are handled promptly and efficiently during the night shift.Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Ensure that the team of night porters carry out their duties as per hotel standards.Liaise with Reception to ensure all guest requests are attended to and cleaning duties have been completed by the night team.Service of Drinks to our Residents Bar To do a daily handover with the late and early duty managers when on shift.To ensure all Meeting Rooms are ready for the following Day.To ensure all Cleaning and set up is done in line with the Hotel's procedures Ensure health and safety best practice at all times.Handle guests complaints and queries.
xsokbrcTo resolve any problems, queries or complaints as they arise.Follow the Hotels response to any emergency situations, evacuations etc.