At Provident CRM, our people are at the heart of everything we do. The HR & Facilities Manager will play a key role in supporting our culture of collaboration, flexibility, and employee wellbeing, while ensuring compliance with Irish and UK legislation. This role combines strategic HR leadership with hands-on facilities and compliance management, helping us attract, retain, and support the best talent in a fast-paced technology consultancy.Key ResponsibilitiesStrategic HR & People LeadershipPartner with leadership to align HR and facilities strategies with business goals.Champion Provident CRM's culture of flexibility, inclusivity, and employee-first values.Develop and implement strategies for workforce planning, retention, and succession.Track and report on HR KPIs to drive improvements in engagement and retention.HR Operations & Employee LifecycleManage recruitment, interviewing, onboarding, and offboarding processes, ensuring a seamless experience for employees across Ireland, the UK, and remote teams.Oversee HRIS to maintain accurate and compliant records.Administer changes to contracts, benefits, and personal details.Support international employment arrangements via Employer of Record.Handle employee relations issues, disciplinary procedures, and dispute resolution at senior levelLegal & ComplianceEnsure full compliance with Irish and UK employment law, GDPR, and WRC requirements.Maintain and update HR handbooks and policies for both jurisdictions.Oversee employee contracts and support leadership on compliance-related cases.Act as key contact for interinal and external audits.Support all compliance for ISO certificationCSR & Community EngagementLead Provident CRM's CSR activitiesOrganize customer and partner events in collaboration with the leadership team.Promote sustainability and community initiatives aligned with company values.Payroll & RewardsOversee payroll processing and reporting (Ireland, UK, and for remote staff).Manage reward and recognition strategies, including benchmarking, salary reviews, and bonus schemes.Maintain benefits including pensions, health insurance, travel schemes, and wellbeing services.Employee Engagement & WellbeingPlan and deliver employee engagement activities: QBRs, team building, summer/Christmas events.Drive wellbeing programsSupport Provident CRM's "Best Places to Work" recognition through initiatives that promote inclusion, learning, and career growth.Facilities ManagementManage day-to-day operations of the office (Dogpatch Labs and other sites).Oversee facilities contracts, vendor management, and space planning for hybrid working.Arrange travel for staffEnsure compliance with health & safety, first aid, and incident reporting requirements.Coordinate staff communications, meeting room bookings, and supplies.Support business continuity planning and risk management.Equipment managementSkills and ExperienceEssentialStrong knowledge of Irish and UK HR legislation and compliance frameworks.Experience managing hybrid/remote workforce HR processes.Strategic thinker with excellent problem-solving and influencing skills.Strong interpersonal skills with the ability to engage across cultures and teams.High attention to detail and discretion in handling sensitive matters.Vendor and facilities management experience.Proven track record in payroll, HRIS management, and compliance.DesirableBackground in the technology, consulting, or SaaS sector preferred.Experience in facilities/office management within a hybrid workplace.QualificationsDegree in Human Resources, Business Administration, or related discipline.3+ years' HR experienceCIPD or equivalent certification desirable.Job Type: Full-timePay: €50,000.00 per yearEducation:Bachelor's (preferred)Experience:HR: 3 years (required)Language:English (required)Work authorisation:Ireland (required)Location:The CHQ Building, Custom House Quay, CO. Dublin (preferred)Work Location: In person