Job DescriptionResponsibilities:Spa Operations:Ensure smooth day-to-day operations of the Escape Spa.Oversee scheduling, people management, and inventory control.Consistently exceed guest expectations in service and treatments.Maintain exceptional standards in our Spa and onsite fitness centre.Ensure a welcoming, clean, and well-maintained environment for our guests.Team Leadership:Provide coaching, motivation, and professional development for the spa team.Foster a positive, collaborative, and high-performing work environment.Financial Performance:Help drive the department's profitability through strategic planning, budgeting, and revenue generation initiatives.Guest Experience:Stay abreast of the latest spa and wellness trends.Curate innovative treatment menus and service offerings to enhance the guest experience at Escape Spa.The Ideal Candidate:Experience: 3-5 years of experience in a senior therapist or spa management role within a hotel setting.Track Record: Proven success in exceeding guest expectations and driving revenue growth.Leadership Skills: Strong ability to motivate, coach, and develop a high-performing team.Communication: Excellent communication and interpersonal skills, able to build rapport with guests and colleagues.Knowledge: In-depth knowledge of spa operations, including treatment protocols, scheduling software, and health and safety regulations.Passion: A commitment to wellness and the hospitality industry, with a dedication to providing exceptional service.Diploma or Degree in Spa Management or relevant industry experienceA background in beauty therapy or wellness, with a qualification such as CIDESCO, CIBTAC, or ITEC, is advantageous.About The RoleWe are seeking an experienced and passionate Spa Manager to oversee the daily operations of our luxurious spa, ensuring the highest standards of service and guest satisfaction.Join the historic Imperial Hotel Spa team and take the opportunity to make your mark in the urban spa market.
Contribute to creating unforgettable spa experiences for our esteemed guests which has made us one of the top rated Spa's in the Munster region Escape Spa Cork City | Imperial Spa Hotel )Skills NeededAbout The CompanyThe Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation.
The Louis Fitzgerald Group is one of Ireland's largest privately-owned hospitality groups.
Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds.This includes some of Ireland's most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland's most prized artifacts.
The multi-award-winning Stag's Head, and Kehoes Pub, are a haven for locals and tourists.
In short, we pride ourselves on our reputable name within the hospitality industry.
Company CultureWith over 19 pubs, restaurants and 2 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation.
Our current vacancies can open a window of many opportunities within the group to the right candidate.All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.Desired CriteriaExperience: 3-5 years of experience in spa management within a hotel settingProven success in exceeding guest expectations and driving revenue growth.
Leadership Skills: Be able to demonstrate a strong ability to motivate, coach, and develop a high-performing team.
Required CriteriaPassion: A commitment to wellness and the hospitality industry, with a dedication to providing exceptional service.
Diploma or Degree in Spa Management or relevant industry experience Current Valid permission to work in Ireland Closing DateSaturday 24th May, 2025