Operations Manager
Ensuring seamless hotel operations is key to delivering exceptional guest experiences.
About the Role
* Oversight of daily activities guarantees efficient service delivery across departments.
* Collaboration with senior management on strategic planning and performance targets.
* Leading and motivating departmental managers and staff, supporting their professional growth and development.
* Promoting sales initiatives through effective communication with Sales & Marketing teams.
* Maintenance of Health & Safety standards, HACCP protocols, and company guidelines.
* Providing outstanding guest service at all times.
Requirements
* 2–3 years' experience in a similar position within a 3*/4* hotel environment.
* Strong knowledge of food and beverage, sales and events, and hotel systems.
* A proven track record in people management and operational achievement.
* Excellent communication, organizational, and leadership skills.