About the RoleWe are seeking a dedicated and personable Wedding & Events Coordinator to join our award-winning team at The Johnstown Estate. This role is central to supporting couples throughout their wedding journey - from initial enquiry to the big day and beyond - while ensuring every event is delivered to the highest standard.Key ResponsibilitiesGuide and support couples from the booking stage through their wedding day and post-event follow-up.Assist the Wedding Manager with the planning, organization, and execution of wedding events, showcases, and open days.Manage all wedding enquiries and bookings promptly and professionally.Conduct site inspections and ensure timely follow-up with prospective couples.Prepare accurate and comprehensive wedding function sheets.Liaise with couples to capture all requirements and event details clearly and accurately.Oversee weddings on the day, ensuring a seamless and memorable experience.Act as the primary point of contact for couples and their guests before and during the event.Deliver exceptional customer service and provide consistent support throughout the planning process.Maintain accurate records, contracts, and payment follow-ups.Update booking systems and ensure all event details are correctly logged.Assist with wedding statistics, reporting, and administrative tasks as required.Skills & Qualifications1-2 years' experience in events, hospitality, weddings, or a similar customer-facing environment.Strong organisational and multitasking abilities.Excellent verbal and written communication skills.Detail-focused with strong problem-solving abilities.Professional, friendly, and customer-centred approach.Flexibility to work evenings, weekends, and public holidays as required.Why Join Us?Be part of a dynamic, creative, and supportive team environment.Play a key role in bringing couples' dream weddings to life.Opportunities for professional growth and development within the company.Minimum of one weekend off per month.