Job Ref: AM15459
Branch: Hilton Garden Inn Dublin City Centre
Location: Hilton Garden Inn Dublin City Centre, Dublin
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 27/05/2026
Closing date: 29/06/2026
This is a very exciting opportunity to join a team and Company that believe in development and progression.
This role will report directly to the General Manager and be responsible for the day to day running of all areas of the hotel ensuring Heads of Department achieve and exceed their revenue and guest satisfaction targets.
Responsibilities
Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
Assist the development of meaningful, achievable hotel budgets and other short- and long-term hotel strategic goals
Provide effective leadership to the hotel management team to ensure targets are met and exceeded
Respond to audits that are completed by the company to ensure continual improvement
Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
Comply with and exceed hotel, brand and company service standards
Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight opportunities for improvement and take appropriate action
Manage, support, and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
Seek and respond to guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
Hold regular briefings and communication meetings with the HOD team
What We Are Looking For
Experience in a senior management role in a branded hotel, at least at Deputy General Manager or Director of Operations level
Passionate with ambition to become a General Manager in the future
Positive attitude and someone who makes our team and guests smile
Thrive in a fast paced, results focussed environment
Resilient, able to respond quickly in challenging and ever changing situations
Strong commercial acumen
Experience in managing budgets, revenue proposals and forecasting results
Able to motivate the team to achieve high levels of performance
Located amongst the financial district with the International Financial Services Centre (IFSC) sitting next door, Hilton Garden Inn Dublin City Centre is perfectly placed for any business guests. With only a short 6 minute walk to the convention centre and a brief 7 minute walk up to Connolly Rail station, the business traveller is in a prime location for all their needs.
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