Job Title: Christmas Customer Assistant
We are seeking a highly motivated and customer-focused individual to join our team as a Christmas Customer Assistant. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service and helping our customers find the perfect products for their loved ones.
This is a fantastic opportunity to gain retail experience and develop your skills in a fast-paced and dynamic environment. You will be working closely with our store teams to ensure that every customer leaves our store feeling valued and satisfied.
About the Role:
* Customer Service: You will provide top-notch customer service, offering advice and guidance on our products and services to ensure our customers have an enjoyable shopping experience.
* Till Operation: You will operate the till efficiently and accurately, processing transactions and handling cash and card payments.
* Stock Management: You will assist in maintaining a well-stocked and organized sales floor, ensuring that our customers can easily find what they need.
* Store Presentation: You will contribute to creating a welcoming and engaging store environment, ensuring that every area looks its best at all times.
* Online Order Support: You may assist with deliveries, picking, and packing for online orders as needed.
What We're Looking For:
* Excellent Communication Skills: You will be able to communicate effectively with customers and colleagues alike, providing a warm and welcoming experience for all.
* Operational Efficiency: You will be able to multitask and prioritize tasks to ensure seamless customer service and efficient sales floor operations.
* Tech-Savvy: You will be comfortable using new technology, including handheld mobile devices, tills, and self-checkouts.
* Team Player: You will be a collaborative team player, willing to lend a hand and support your colleagues when needed.
* Physical Stamina: You will be able to work on your feet for long periods, standing, walking, and lifting as required.
Our Benefits:
* Discretionary Christmas Bonus: A special thank-you for your hard work and dedication during the holiday season.
* Employee Discount: Enjoy exclusive discounts on our products and services.
* One Hub Discount Platform: Access to a wide range of discounts and offers from leading brands and retailers.