We’re recruiting on behalf of a leading company in the engineering, procurement, and construction sector, known for delivering complex technical solutions across industrial and commercial projects.
They are looking for a proactive and detail-oriented IT Support Specialist to join their team onsite at their Cork City HQ. This is a fantastic opportunity for someone passionate about technology, problem-solving, and working in a dynamic environment.
What you’ll do:
1. Be the go-to person for internal IT support (hardware, software, network, and cloud).
2. Install, configure, and maintain laptops, workstations, and mobile devices (Windows & Android).
3. Support users with Autodesk tools, especially Autodesk Construction Cloud (ACC).
4. Troubleshoot hardware, software, and connectivity issues.
5. Handle system updates, security patches, and routine maintenance.
6. Assist in the management and setup of Microsoft Azure environments.
7. Maintain and track IT assets and inventory.
8. Communicate technical concepts clearly to non-technical users.
9. Help promote best practices and IT security awareness.
10. Work closely with the IT team and external providers when needed.
What you’ll bring:
1. A degree in IT, Computer Science, or equivalent experience.
2. 2+ years in a similar IT support or helpdesk role.
3. Strong problem-solving skills and attention to detail.
4. Familiarity with Autodesk products (especially ACC) is a bonus.
5. Hands-on experience with Azure, Active Directory, Windows 10/11, Office 365.
6. Solid understanding of networks (DNS, DHCP, TCP/IP), cloud tools, and MDM.
7. Strong communication skills, with the ability to support users in a busy, fast-paced, and occasionally noisy environment.
Benefits and conditions:
1. Fixed working hours, Monday to Friday, 39 hours per week.
2. Office-based role with a structured and supportive team environment.
3. Pension contributions as part of the overall compensation package.
4. Flexible and competitive salary, aligned with experience and industry standards.
5. Opportunity to grow within a dynamic, solutions-driven company.
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