Warehouse Operations Manager
Job Description:
We are seeking a highly organized and detail-oriented individual to manage our warehouse operations. The successful candidate will be responsible for maintaining accurate records of stock levels, providing timely quotes to customers, and working collaboratively as part of a wider team.
Key Responsibilities:
1. Maintain accurate and up-to-date records of fast-moving stock items.
2. Develop and provide timely quotes to customers based on product knowledge and market trends.
3. Respond to customer inquiries in a professional and efficient manner, ensuring high levels of customer satisfaction.
4. Assist with purchasing and sourcing of parts from local suppliers, negotiating the best possible deals.
5. Process and manage customer orders from initial enquiry to delivery, ensuring seamless logistics and supply chain management.
6. Create and maintain effective management reports to support business decisions and drive growth.
7. Negotiate with suppliers to secure the best possible deals and build strong relationships with key stakeholders.
8. Ensure ERP systems are up-to-date and accurately reflect warehouse operations, providing real-time visibility and control.
9. Contribute to ongoing process improvements within the warehouse team, identifying areas for optimization and implementing change.
Experiences & Skills:
1. Strong understanding of MRO and engineering consumables, with experience in managing complex inventory systems.
2. Excellent sales and customer relationship development skills, with a proven track record of driving revenue growth.
3. Effective negotiating and purchasing skills, with the ability to secure the best possible deals with suppliers.
4. Methodical and well-organized, with strong knowledge of management systems and processes.
5. Valid driving licence and proficiency in Microsoft Office, including Excel, and IT literate.