Overview
Join to apply for the
Assistant Store Manager (Full-Time)
role at
Pandora
.
Pandora is the world's largest jewellery brand, designing and selling accessible luxury jewellery.
Pandora is committed to sustainability and leadership in this space.
The Role
As an Assistant Store Manager, you'll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience.
You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You'll Do
Commercial Focus
Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions
Support the Store Manager in planning and executing effective business strategies that deliver on sales targets
Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact
Leadership
Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development
Deliver clear and consistent communication, impactful feedback, and support with regular development conversations
Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team
Customer Experience
Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values
Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony
Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care
Store Operations
Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance
Plan staffing levels in line with commercial needs and seasonal trends
Ensure high shop floor standards, smooth stock management, and overall operational excellence
The Successful Candidate
You'll be a highly capable leader and a passionate team player who thrives in a fast-paced environment.
You'll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
Proven experience driving sales and profitability in store
A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing team
Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs
A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar
A well-presented appearance with a taste for desirable products and a passion for retail
Why Work With Us?
Our People Are At The Heart Of Our Success.
We're Committed To Unforgettable Career Progression And Offer a Rewards Package That's Second To None
A highly competitive salary
Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved)
Generous jewellery uniform allowance to express your style and individuality
Employee discount to treat yourself and your loved ones
Wear box access: Select jewellery to wear each time you're working
Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
Free support for you and your loved ones through Retail Trust on health and wellbeing, financial advice, legal aid, and more
Parties, incentives and gifts throughout the year
Clear career progression and training opportunities, empowering you to grow and succeed
Please click
apply
to submit your application.
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