An Post acknowledges the value of its employees to overall efficiency and effectiveness. Our Occupational Support Service helps employees address health, work-related, and personal difficulties that may impact attendance, performance, and quality of life.
Job Description
You will provide an outstanding occupational support service to our employees, working independently and collaboratively with the team. Reporting to the Chief Medical Officer and Head of HR Operations, you will be responsible for providing a comprehensive advisory and consultation service, as well as undertaking referrals and case management.
Responsibilities
* Provide problem assessment and advice on issues impacting employee performance
* Undertake referrals through a case-management approach, contributing to case conferences and progressing issues to efficient outcomes
* Refer employees to other support agencies as appropriate
* Lead health promotions and wellbeing initiatives
* Adhere to and deploy OS policies/procedures in a timely and professional manner
* Maintain all necessary reports and ensure up-to-date knowledge of Occupational Support
Knowledge, Experience, and Skills
The ideal candidate is a self-starter who displays initiative and efficiency in setting priorities and balancing demands of the role. You will be a leader who takes ownership in case-management and a great teammate who develops and maintains relationships with employees, local management, HR, and OHS teams.
Requirements
* Flexibility in times of attendance
* Willingness to travel
* Current clean driving license and use of a car
Critical Competencies
The following competencies are essential to the delivery of results:
* Communication
* Building & Maintaining Relationships
* Results Orientation
* Planning & Organisation Skills
* Teamwork
About the Benefits
In addition to a highly competitive remuneration package, we offer access to various benefits, including company medical scheme, pension scheme, PRIP bonus scheme, paid maternity leave, paid paternity leave, and employee assistance programme.
About An Post
An Post is one of Ireland's leading organisations, offering financial and postal services, as well as being a trusted gateway to government services. We are transforming from traditional letters and cash to digital e-commerce parcels and financial services.
Corporate Social Responsibility
We focus on developing long-term sustainability and continuously evolve to be representative of our employees and the communities we serve today.