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About Tesco
Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues to make their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth, valuing strong leadership skills and an entrepreneurial attitude.
The Role
We are seeking a Line Manager responsible for supporting and leading a department and team to deliver the best shopping experience for our customers. Reporting to the Deputy Manager, you will ensure we serve Ireland’s shoppers a little better every day.
Responsibilities
* Create an inspiring and welcoming environment for colleagues and customers
* Be responsible for the store in the absence of the Store Manager/Deputy Manager
* Ensure the team is fully trained and validated in their roles
* Foster two-way communication and a culture of trust
* Coach and manage colleagues to meet daily priorities and customer needs
* Review reports and systems to implement improvements for customers and colleagues
* Drive a culture of zero food waste, managing date codes and ensuring no edible food is wasted
* Recruit passionate colleagues committed to excellent customer service
* Understand and deliver cleaning specifications through leading by example
* Manage stock control, warehouse layout, and processes for efficiency
* Address pricing errors, overcharges, refunds, and labeling routines to ensure accurate charging
* Manage front-end operations to minimize customer queues
* Recognize and give feedback on excellent service and address poor performance
Candidate Requirements
Demonstrated track record in:
* Delivering excellent customer and colleague experiences
* Being adaptable and agile
* Achieving objectives in a fast-paced environment
* Handling department queries effectively
* Shaping and influencing at senior levels
* Previous retail experience in a similar role (preferred)
What We Offer
We provide excellent benefits, including:
* Competitive salary from €37,500
* Bonus scheme
* Colleague Clubcard with discounts
* Life assurance
* Pension scheme
* Save As You Earn scheme
* Paid family leave
* Bike to Work, long service awards, commuter scheme, wellbeing initiatives
About Us
Our vision is to become every customer's favorite way to shop, acting as a responsible and sustainable business. We celebrate diversity and are committed to an inclusive workplace where everyone can be themselves. We are moving towards a blended working week, combining office and remote work. Successful applicants will need to provide bank details on their start date.
We are an accredited Disability Confident Leader, committed to an accessible recruitment process. For support details, visit tesco-careers.com/accessibility.
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