The Role: Leadership Team Manager
This role requires a highly motivated and results-driven individual to lead a team in achieving excellent performance. The ideal candidate will have excellent leadership skills, with the ability to motivate and inspire their team members to deliver exceptional results.
Job Responsibilities:
* To lead and manage a team of sales and support professionals to achieve agreed targets and KPIs.
* To conduct regular one-to-one meetings with team members to assess their performance and provide feedback and guidance.
* To ensure that all regulatory requirements and best practices are adhered to in customer engagement.
* To develop and implement effective training programs to enhance the skills and knowledge of team members.
* To oversee and manage the day-to-day operations of the team, ensuring that tasks are completed efficiently and effectively.
* To act as a point of referral for complex and escalated queries.
* To work closely with team colleagues to collectively achieve overall targets set.
Requirements:
* A third-level qualification or equivalent professional qualification.
* Strong leadership and management skills, with the ability to motivate and inspire a team.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
* Ability to self-motivate and work on own initiative, with a proactive approach to problem-solving.
* Proficient in MS Office Suite, including Word, Excel, and PowerPoint.
Benefits:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A supportive and collaborative team environment.
* The opportunity to work in a dynamic and fast-paced industry.